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Tuesday, February 23, 2010

Suggestions for CA DMV

From my not-so-recent visit to CA DMV, I found the following improvements are needed:
  1. Appointment system at DMV should account for parking space. It doesn't make sense coming at the right time and not finding parking because lots of other people have come without appointments. Appointments should come with a parking slot.
  2. Driver Licenses should be created and issued immediately after the test is done. Come on! NJ has same day DL! CA has silicon valley, it should be able to get a DL within 15 sec after the photo is taken!!
  3. Online address changes should work. Currently, CA DMV website says that once you do an online address change, you should visit after a few days to see if it worked. I don't understand why it wouldn't work. Actually, it did NOT in my case and I had to send a paper address change!!
  4. Written tests for DL should be computerized. Applicants first stand in a line to get a random question paper, then they go into a room and sit with other applicants to write the paper, finally they stand in a line to get it corrected. Many hours of applicant and official time would be saved and of course, cheating would be reduced if the system is computerized. Maybe CA has a dearth of software companies to do that job ...
  5. Detailed vehicle inspection is currently done just for Smog. Brake, wiper blades, lights, etc inspection are not done at all, ever! Clearly, priorities are not right somewhere. Someone is going down the highway with a broken brakes, breathing fresh air!
What is the good part about CA driving? The roads are excellent. There are separate left turn and U turn lanes and signals. Also, most signals are operated by sensors, so you (almost) never wait at a red if cross traffic is absent!

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