What am I thinking today?

Tuesday, February 23, 2010

Suggestions for CA DMV

From my not-so-recent visit to CA DMV, I found the following improvements are needed:
  1. Appointment system at DMV should account for parking space. It doesn't make sense coming at the right time and not finding parking because lots of other people have come without appointments. Appointments should come with a parking slot.
  2. Driver Licenses should be created and issued immediately after the test is done. Come on! NJ has same day DL! CA has silicon valley, it should be able to get a DL within 15 sec after the photo is taken!!
  3. Online address changes should work. Currently, CA DMV website says that once you do an online address change, you should visit after a few days to see if it worked. I don't understand why it wouldn't work. Actually, it did NOT in my case and I had to send a paper address change!!
  4. Written tests for DL should be computerized. Applicants first stand in a line to get a random question paper, then they go into a room and sit with other applicants to write the paper, finally they stand in a line to get it corrected. Many hours of applicant and official time would be saved and of course, cheating would be reduced if the system is computerized. Maybe CA has a dearth of software companies to do that job ...
  5. Detailed vehicle inspection is currently done just for Smog. Brake, wiper blades, lights, etc inspection are not done at all, ever! Clearly, priorities are not right somewhere. Someone is going down the highway with a broken brakes, breathing fresh air!
What is the good part about CA driving? The roads are excellent. There are separate left turn and U turn lanes and signals. Also, most signals are operated by sensors, so you (almost) never wait at a red if cross traffic is absent!

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unlimited or not, that is the question

AT&T Wireless offers 2 data plans (click on features tab on the at&t page) for wireless customers: "unlimited" for "smart" phones costing 30$ and "unlimited" for "regular" phones costing 15$. On the web page, they are called "Smartphone Personal" and "Data Unlimited" respectively. I have put screen shots below.


It is not clear what the difference is -- all say "unlimited". Although the "data unlimited" says "unlimited mobile web access", in the description, it pretty much lists everything else as "unlimited" as well. If you talk to a customer representative, they will just say it is a bad thing to be using an "unlimited" plan for "regular" phones when you are using a smart phone. It will start getting errors, will not work, etc, etc.

The 15$ plan works fine for a smart phone but I suspect that they have hidden limits on data usage on "unlimited" plans! This means that the "unlimited" plan for "regular" phones is not truely "unlimited"!

If an ISP (comcast, cablevision, verizon, AT&T) can give a DSL / cable internet connection without caring whether we will be putting supercomputer or a 1900 era PC at the end point, why does the wireless company need to know or care what phone we are using? Data plans should be based on data usage or speed, not what machine is at the end point.

This would be equivalent to getting charged for a buffet based on your BMI. If you are fat, maybe you will eat more, so why not charge more for the "unlimited" meal to start with! I hope no restaurants owners are listening ...

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